Payment Policy

This Payment Policy provides information about the payment options, payment confirmation process, and payment-related procedures that apply to purchases made through Nova Trader.

Available Payment Methods

Where available during checkout, customers can use the following payment methods:

Visa
Mastercard
Maestro
American Express
Discover
Diners Club
Apple Pay
Google Pay
PayPal
Shop Pay

Payments are handled through the payment options presented at checkout, with payment processing supported by Stripe and applicable payment services.

Payment Confirmation

After a payment has been completed successfully, an order confirmation will be sent to the email address entered during checkout.

If you complete a payment and do not receive an order confirmation, please contact our customer support team.

Payment Verification

Some orders may require additional verification before processing can begin. If further information is needed, we may contact you through the contact information associated with the order.

Processing Orders

Orders are processed once successful payment confirmation has been received.

Order Cut-Off Time: 5:00 PM Central Time, Monday - Friday
Standard Processing Time: 1–3 business days

Orders submitted after the daily cut-off will be processed on the next business day.

Prices and Currency

Unless otherwise indicated, prices shown on our website are displayed in U.S. Dollars (USD).

The applicable price for an order is the amount shown at checkout when the purchase is completed.

Declined or Unsuccessful Payments

If your payment is declined or cannot be completed, please check the payment details and try submitting the payment again.

For continued payment difficulties, you may contact your payment provider or our customer support team for assistance.

An order cannot be processed until the required payment has been successfully completed.

Shipping, Returns and Refunds

Information concerning shipping, delivery timeframes, returns, order cancellations, and refunds is provided in the applicable store policies. Customers are encouraged to review these policies before completing a purchase.

Contact Information

Trade Name: Nova Trader
Legal Entity: Nova Trader LLC
Registration Number: 20261927599

Business Address:
1500 N GRANT STE 5490
DENVER CO 80203
US

Website: Nova-Trader.site

Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM Central Time